The Security Officer is responsible for providing a safe and secure facility which would include assisting the Intake department in greeting and wanding referrals and also peforming necessary belonging searches of all personal belongings of guest and patients. The position would also include performing and documenting patient vitals as well as performing and documenting 15 minute observation rounds. Ensuring all guests have signed in with the switchboard and possess the appropriate identification sticker. Performing perimeter checks throughout the shift. Practicing de-escalation techniques with agitated customers while maintaining the best customer service and service exellence standards.
Education: High School diploma or GED required
Experience: 2+ years experience working within security capacity
Education: Some college coursework within Criminal Justice or related field.
Experience: One-year of experience working within an inpatient psychiatric hospital with children, adolescents and adults. Prior experience with utilizing crisis intervention verbal and physical techniques.
ESSENTIAL JOB FUNCTIONS:
The Essential Job Functions are defined as the fundamental job-related duties that are necessary to the position. An employee is deemed qualified for this position if he or she can perform the following duties with or without accommodations:
-Perform all crisis intervention techniques (verbal and physical) and respond to code situations
-Monitor and ensure patient safety at all times
-Ability to therapeutically communicate with customers
-Ability to recognize and communicate the physical and psychological status of the patients under their care