Centralized Scheduling Representatives prepare paperwork for the medical chart and billing folder. Determines financial status and obtain requirements for self pay patients. Obtain and appropriately routes the orders received from various physician, patients, and Document Delivery. Adhere to high standard of customer service. Schedulers will perform all other duties as assigned to promote efficient and effective operations. Enter all demographic information from patients, physician offices, posting sheets, Document Delivery, etc. when scheduling procedures. Schedulers are the dispositioners for Document Delivery. The schedulers will monitor the documents that are faxed into Document Delivery and are required to disposition them in the appropriate queues for scheduling. Required to email all late addons or changes to schedule to all approporiate parties.
High school diploma or equivalent preferred. Associate degree preferred with emphasis in health/business related field
One year experience in hospital registration or a comparable position preferred.
Excellent communication and organizational skills
Demonstrate excellent customer service skills
Must be able to follow detailed instructions and perform repetitious tasks
45 wpm typing required
Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines required
Proficient in office automation applications such as Microsoft Office preferred
Skilled in interpreting and analyzing data
Ability to read, comprehend and retain information
Perform mathematical calculations proficiently
Knowledge of basic medical terminology preferred
Healthstream (HLC) modules completed by assigned date
Complete Associate Self-evaluation and give to Supervisor by assigned date
Maintain licensure or certification without lapse, if required for the position
Maintain BCLS/ACLS certification, if required for the position
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.