The Newborn Screening (NBS) Lab Manager is responsible for managing the complex operational system in the Disease Prevention Division (DPD) Newborn Screening Program. The NBS is a revenue generating unit within the DP. This position will be responsible for the review and monitoring of departmental income/revenue statements and a budget in excess of $6 million. This position will be responsible for the management of a state wide Newborn Screening program residing within the DPD. This position is responsible for managing the programs associated with NBS clinical testing services, the day-to-day operational and budgetary management of all NBS clinical testing related activities with a focus on fiscal and business operations. In addition, this position will provide daily oversight to ensure the success of the educational and research mission of the laboratory. This position will be also be responsible for recommending, developing and maintaining safety protocols, the development and implementation of SOPs, policies and procedures, manage resources, maintain inventories, purchase testing equipment, assisting with the development of experimental demonstrations for instructional purposes and new technologies to ensure the success of the NBS program. This position will be responsible for the oversight and supervision of testing/analysis personnel and work with the NBS staff to recommend and implement strategies to reform the climate and culture within the program, engaging supervisors and staff to assure the goals and priorities are accomplished. This position works with the NBS lab Directors who have responsibilities for the science, research and educational activities, clinical testing regulations and policies related to newborn screening. This position functions under the direction of the DPD Director and the WSLH Director.
Provide administrative and financial management for the Newborn Screening Department.
Manage all operation related NBS resources, staff educational activities and facilitate research activities.
Provide day-to-day fiscal management of the NBS operational and internal and research funding budgets, in excess of $6 million. Monitor all aspects of the annual operating budget ensuring operations are within the established budgetary parameters. Prepare and recommend to the CFO and DPD Director expenditures, revenue, and capital equipment purchases for NBS. Develop annual NBS financial projections propose planning and coordination of purchasing and contract pricing for internal and external clients. Coordinate yearly NBS capital equipment allocations in consultation with the NBS lab Directors, the DPD Director and business manager. Work with the NBS lab Directors in short and long range planning projections of instrument/equipment rentals, leases and purchases. Review monthly/quarterly income revenue statements with the appropriate personnel as necessary.
Work with the WSLH Accounts Receivable department to capture revenue through billing and collections. Oversee a timely and accurate accounting of business transactions. Assist NBS directors in arranging NBS resource allocation in order for the NBS directors to carry out their Research and Scholarly activities. Assist with the preparation of budget resources for grants and contracts in proposals through the WSLH in accordance with section research, scholarly activity, and screening services to clients different than the State of Wisconsin.
Provide supervisory leadership and serve as a liaison and resource to all NBS staff. Conduct performance evaluations of NBS staff as outlined in the UW Performance Management policy. Strategize and collaborate on staffing levels, space, schedules/back-up coverage, and best practices. As needed, consult with WSLH human resources manager on personnel matters, keeping the DPD and WSLH Director informed. Lead staff in delivering excellence in service to both internal and external customers. Create and implement strategies for a positive engaging work environment, establish, build, and improve service and outreach with the University, state and federal agencies and other private and public sectors.
Establish and maintain a positive and supportive work environment for staff while promoting a culture of employee engagement, inclusion, diversity and development. Establish an environment of exceptional customer service to build and enhance collegial and collaborative professional relationships with other DPD managers, NBS laboratory directors, NBS staff, customers and vendors. Create and coordinate staffing and work plans to ensure coverage of all clinical and research related activities and research within the laboratory. Oversee all laboratory responsibilities of the NBS testing and analysis units. Review, recommend and implement systems and strategies to improve performance, efficiency and effectiveness of the NBS. Create and maintain a strategic planning process for travel and professional development opportunities for staff. In coordination with NBS laboratory directors, develop a learning calendar for students, graduate students, fellows and medical students.
Quality Assurance Responsibilities:
Work closely with the WSLH/NBS Quality Assurance coordinator to ensure record systems are maintained in accordance with state/federal (CLIA) and College of American Pathologist (CAP) regulations standards based on accrediting agency requirements. In conjunction with the NBS QA coordinator, the NBS Directors and the Quality Assurance Committee review and update the quality management plan. Assist NBS QA coordinator with inspection preparation. Assures Federal, State, University, and WSLH personnel policies are applied equitable to all staff.
Represent NBS on various WSLH operational team committees as directed. Attend professional development workshops, professional association meetings and conferences to stay current with state-of-the-art methods and practices, network with peers to promote a continuous learning.
Master's degree in chemistry, biological sciences, or medical technology (clinical laboratory science).
Minimum number of years and type of relevant work experience:
Minimum of 10 years of experience in clinical chemistry, Newborn Screening, or molecular laboratory testing required.
Minimum of 10 years of supervisory experience in a clinical laboratory is required.
Minimum of 10 years experience with laboratory operations managing daily administrative, fiscal, quality assurance, educational and research experience highly desirable.
Prior experience with EPIC software is preferred.
UW experience is a plus, with demonstrated commitment to working in a collaborative environment.
Knowledge of and experience with laboratory business operations including fiscal, administrative, and strategic planning.
Demonstrated skill and experience managing professional staff with diverse responsibilities.
Problem-solving skills and the ability to analyze and present solutions within team management required.
Demonstrated ability to work effectively in a collaborative, collegial team environment.
Superior organizational skills necessary to manage multiple complex tasks.
Additional Salary Information: Salary based on experience
Internal Number: #96349
About Wisconsin State Laboratory of Hygiene
The Wisconsin State Laboratory of Hygiene (WSLH) with 350 staff, five technical divisions, and a budget in excess of $40,000,000 serves as the public and environmental health laboratory for the State of Wisconsin. A part of the University of Wisconsin School of Medicine and Public Health, the WSLH is the laboratory for nearly 100 Local Health Departments and provides laboratory services, training, and data services to 130+ clinical and hospital laboratories, , EMS/HAZMAT, local water utilities, waste treatment plants, coroners' offices, local law enforcement, and state and local environmental resource management officials. It is a member of the national Laboratory Response Network and works closely with the Centers for Disease Control and Prevention. The Disease Prevention Division’s newborn screening program tests nearly 65,000 babies born annually in Wisconsin for 44 disorders that if left untreated could lead to severe health outcomes. Under the umbrella of Wisconsin’s comprehensive newborn screening program, babies are also screened for hearing loss and critical congenital heart disease (CCHD). Infants identified by these screenings are promptly referred to clinical consultan...ts for evaluation and treatment. The Wisconsin Newborn Screening Program is jointly administered by the WSLH and the Wisconsin Department of Health Services (DHS). The WSLH Disease Prevention Division also operates the clinical cytogenetic and molecular laboratory, biochemical genetics laboratory, the cytology laboratory and the Cytotechnology Program.
The University of Wisconsin-Madison ranks as one of the top research universities in the country. As a part of the UW-Madison, Wisconsin State Laboratory of Hygiene scientists and staff participate in this vibrant research and education community, fostering partnerships with academic departments and performing vital human and environmental health research. WSLH staff also provide education and training to undergraduate and graduate students, physicians in training and working professionals in the areas of clinical, environmental and occupational health and safety. As the State’s public and environmental health laboratory since 1903, the WSLH offers the successful applicant the unique opportunity to combine laboratory management with applied public health science.
Madison has consistently been ranked by many national surveys as a top community in which to live, work, play, and raise a family. Wisconsin’s capital city boasts a vibrant city economy, abundant bike paths, access to multiple lakes and outdoor activities, an excellent school system, and a multi-million dollar arts district. Madison has attitude and character that quite simply make it a great place to live.