Product Development – Orlando seeks to hire Program Director who will embrace our mission to extend the healing ministry of Christ.
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.
The Center for CREATION Health Research and Research Analytics Institute have a joint goal of promoting efficacy and efficiency through larger scale experience in populations. These institutes aim to determine future state care models through comparative effectiveness and data-driven resources to predict the needs of the patient population, to determine gaps in current health care knowledge, and to create better cost-quality outcomes. Focusing on whole-person health and modifiable social determinants, when coupled with electronic health data and genomic data, will enable a more comprehensive approach to precision medicine. These efforts will also include exploring technology to create more connectivity among data sources and to explore patient-reported outcomes to create more actionable provider encounters. By collecting other sources of data, we aim to shift the paradigm in health care where we meet the patients on their health care journey, provide them care based on their preferences, and decrease the overall cost for all.
8a-5p / M-F
The Program Director – Product Development is a member of the Network Development team and is directly responsible for the long-term growth of the assigned product lines. This individual is an integral team member of the business unit leadership team. The Program Director – Product Development will be expected to have a deep understanding of the business units, the competitive landscape, and the external forces impacting the business. This individual will also assist with the strategic planning and visioning for expanding new or changing programs and services and driving innovation through a unified market strategy. Responsibilities will include strategic business-plan presentations to the senior-most leaders of the organization, proforma and budget development, service portfolio analysis, stakeholder engagement and market performance monitoring. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Bachelor’s degree in Business Administration, Healthcare or related field
Five years’ experience in healthcare, business development, strategic planning and/or operations
Three years leadership experience
Master’s degree in Business Administration, Healthcare, or related field (Preferred)
Two years subject matter expertise in designated product line (Preferred)
Proforma and business plan development (Preferred)
Excellent analytical and problem-solving skills
Effective oral and written communication skills, with the ability to articulate complex information in understandable terms to all levels of staff
Ability to work in a matrix-management environment to achieve organizational goals
Refined presentation competencies and executive level communication capability
Ability to quickly develop relationship to influence change and elicit action
Ability to assess complex scenarios and make recommendations concerning matters of major importance to senior leaders
Strong business acumen, intelligence, and capacity; able to think strategically and implement tactically.
Knowledge of healthcare industry and deep subject matter expertise in assigned product line(s)
Ability to accept responsibility for actions and results, with a drive to achieve and outperform, while continuously looking for improvements
Working knowledge of project management, market research and data analytics
Licensure, Certification, or Registration Required:
Demonstrates through behavior AdventHealth’s Core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization’s Performance Excellence Program.
Strategy development and long-term planning for designated product lines in collaboration with physicians, Institute leaders, and business unit leaders.
Develop all business plans and provide oversight to the proforma process; ensure all parties are informed, approvals are received, and implementation is successful
Drives all key stakeholders ensure accountability for timely and successful implementation of key initiatives
Identify, manage and cultivate new revenue and/or partnership strategies and relationships to secure new business opportunities
Directly responsible for ensuring all assigned product lines have aggressive growth strategies aimed to improve market share, profitability and/or long-term viability and that key stakeholders are engaged in the execution of those strategies.
Directly interface with FHPN and FHMG physicians and senior leadership for physician alignment assuring financial stability and market growth
Creates business case for new physician recruits to enhance and drive a Divisional product line strategy
Serve as an active business partner with the ACS, IHS and Institute leadership teams in the strategic development and vision of assigned product lines
Creates and tests alternate business models to allow for agility and responsiveness as market dynamics demand
Establishes new strategic business models and/or joint ventures as appropriate to meet the changing demands of the healthcare market place and the specific product lines
Responsibility to operate in a compliant manner particularly as it relates to our relationships with physicians.
Stays informed of regulatory changes.
Seeks guidance from legal or compliance teams as appropriate
Indirect responsibilities to support financial performance for assigned product lines
Drives capital planning, proforma development and budgeting as it relates to new business ventures
Helps to develop system-wide volume budgets as it relates to the assigned product lines across hospital and ambulatory business units
Provides executive-level strategic planning support to the organization as it relates to key product lines. This includes key involvement in the annual planning cycle in addition to creating longer-range business plans.
Responsible for maintaining innovative thinking related to product development and placement.
Ensures FH service offerings are relevant, enhance the consumer and provider experience, and differentiators in the market.
Maintains deep and current knowledge of competitive activity and industry trends Ensures strategies are in alignment with AdventHealth’s Central Florida Division One Plan.
Ensures efficient and timely execution of development plans.
Shares responsibility for product line volumes to ensure market success and viability through ongoing performance assessment
Recognizes deficiencies and addresses through cross-departmental work plans and influence; pivots strategies appropriately
Represents the AdventHealth mission and brand.
Is an active member in their community.
Maintains industry relationship relevant to designated product lines
* At times will have supervisory oversight of Development Managers based on designated product line needs.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.