Reports to: Director, Education and Talent Development
FLSA Status: Exempt
Donor Network West’s mission is to save and heal lives through organ and tissue donation. We honor and respect the donors and families we serve with compassionate care, and inspire our communities to donate life. Every employee at DNW is responsible for fostering an organizational culture that is based on collaboration, support, and service. This includes being a proactive team player who strives for excellence by upholding the Donor Network West’s core values of Teamwork, Integrity and Passion.
GENERAL JOB FUNCTION
The Educator is part of the HR Department and is an integral aspect of personnel growth and development, supporting the entire organization‘s training needs with a focus on training and education in tissue procurement. With guidance from the Director of Education and Talent Development, establishes tissue recovery training curricula, competencies, and content. The Educator actively coordinates, schedules, performs, and tracks training and competency assessments for recovery coordinators. They work with Leadership and the Quality Department as change agents; writing policies and procedures and communicating change to the organization. Educators actively participates in the QAPI program, identifying and acting on opportunities to improve individual and organizational performance as well as effectiveness of the training program itself. They actively use the learning management system to facilitate training, competency assessments, and record-keeping. Educators train select employees throughout the organization to act as trainers who perform on the job training and competency reviews of their peers.
JOB DUTIES AND RESPONSIBILITIES
Establishes and administers training curricula, content, and competencies with a focus on tissue procurement
Establishes curricula for areas of expertise typically consisting of procedures, blended learning, on the job training, training by third parties, etc.
Orients new employees to their roles by providing ongoing assessment of their growth, development, and readiness. Collaborate with trainees’ manager during orientation to ensure training needs of individual staff are met.
Develops training content such as mixed media / blended learning and classroom / didactic
Establishes competency assessments such as quizzes, direct observation (and associated checklists), etc.
Coordinates, schedules, performs, and tracks orientation, training, and competency assessments
Serves as change agents for the organization
Keeps current with industry and federal regulations pertaining to the donation industry Collaborate with stakeholders to determine best processes/practices
Writes or revises policies and procedures
Communicates change to the organization
Trains and evaluates the change to assure effectiveness
Actively participates in the QAPI program
Participates in strategic planning and goal setting
Identifies and acts on opportunities to improve individual and organizational performance
Monitors and acts to improve the effectiveness of the training program itself
Uses technology to facilitate the training
Actively use the learning management system to establish curriculums, assign and document training and competencies, track compliance, and maintain records
Develop training content using technology such as PowerPoint, Articulate, etc.
Leads/guides train the trainer, mentorship program
Provides oversight (“dotted line”) of field trainers/preceptors
Assures trainers are effective in their roles (e.g. consistent and accurate content as well as ability to transfer knowledge and skills).
Manages the training and competency assessment activity of trainers
Maintains tissue recovery training records and competency assessment records to assure compliance with applicable laws, regulations, and standards.
Represents DNW Nationally within the organ procurement organization and tissue transplant establishment communities (committees, presentations, abstracts, etc.).
Oversees the Continuing Education Unit Process (CEU)
Obtains approvals to issue CEUs to attendees of DNW training events
Facilitates employee CEU submission process
Performs aspects of the donation process in periods of high activity, short staffing or as otherwise needed.
Perform other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty. The qualifications listed are representative of the knowledge, skill, and/or ability required. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent communication, organization, meeting management and presentation skills; this includes both written and spoken communications with team members, donation partners, peers, and senior management
Proficient in conflict resolution, group interaction and team building
Ensures regulatory compliance with work product
Excellent interpersonal and customer service skills
Strong work ethic; ability to work independently and as part of a team with minimal instruction or supervision
Demonstrates a high level of ethical practices and ability to maintain sensitive information confidential
Capable of multi-tasking and rapidly adapting to changing priorities while meeting deadlines
EDUCATION AND EXPERIENCE
Degree in biologic sciences, adult education, or an equivalent degree/diploma/certification in an allied health field. 3 or more years of experience may substitute for educational requirement.
5+ years of experience in a tissue procurement organization
Experience in instructional design and delivery preferred
a. Word – Intermediate to advanced skills b. Excel – Intermediate to advanced skills, including integration with external data, proficiency in pivot tables and functions preferred c. PowerPoint – Intermediate to advanced d.Outlook – Intermediate to advanced skills
Ability to travel regionally and nationally
For consideration, please apply at: firstname.lastname@example.org.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
Internal Number: 7162019
About Donor Network West
The American Association of Tissue Banks (AATB) is a professional, non-profit, scientific and educational organization. It is one of the only national tissue banking organizations in the United States, and its membership totals more than 125 accredited tissue banks and 2,000 individual members. These banks recover tissue from more than 30,000 donors and distribute in excess of two million allografts for more than 1.75 million tissue transplants performed annually in the U.S. The overwhelming majority of the human tissue distributed for these transplants comes from AATB-accredited tissue banks.