Tenet Healthcare is seeking a driven, innovative and motivated leader with strong experience in digital strategy and execution. Successful execution of the strategy will educate and inspire consumers to experience hospital services in areas such as pregnancy, heart care, emergencies, joint pain, and surgical weight loss.
Reporting to the Sr. Director, Digital Strategy, the Manager will drive strategy and execution of industry-leading consumer marketing for Tenet Healthcare and its Brands. Focus areas for the role include Paid, Owned, and Earned Media, in that order, across channels such as Web, CRM, and Social. The Manager must exhibit a high degree of comfort with technology, reporting, and analytics.
On strategic projects, the Manager will work with marketing, technology, and other cross-functional stakeholders to define the roadmap, capture business requirements, and deliver digital experiences that achieve desired business outcomes.
Leadership & Strategy
Partner with Marketing, IT, and Agencies to craft Tenet Healthï¿½s digital vision and ensure that it supports key business objectives
Partner with Agency on media strategy, planning, monitoring, ad optimization, and reporting
Support development of consumer engagement strategy and roadmap which integrates Web, CRM, Social, and other consumer platforms
Support consumer journey mapping process
Develop and present business cases to senior management for approval
Work with Legal, compliance, and IT on driving new initiatives and on-boarding vendors
Planning and Execution
Translate an integrated marketing strategy into design, content and communication across digital channels
Create and manage detailed project plans including key milestones, dependencies, and resources to manage execution of product roadmaps
Support variety of project workstreams including strategy, campaign execution, experiments, optimization, and analytics
Build, maintain, and reconcile digital marketing operating budget
Track program expenses against budget and report variances
Develop product roadmaps that deliver innovation such as personalization, online scheduling, AI chatbots, and voice search, based on consumer insights leveraging best practices such as Agile development and design thinking
Identify technology platform such as content management system, monitoring systems and serve as the expert for upgrades to functionality or capabilities.
5+ yearsï¿½ experience with digital strategy development and execution with agencies to drive performance
Strong understanding of digital advertising from media strategy, planning, monitoring, optimization to reporting
Proficiency in marketing analytics, reporting, and tracking consumer journey to conversion
Experience in product development from business requirements to wireframes (including UX) to go-live
Comfort with marketing technology including content management systems, Google Analytics 360, Google Tag Manager, and Monetate
Strong business acumen and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
Strong presentation skills and ability to synthesize complex information for variety of stakeholders
Ability to work independently, be coachable, and work within a matrixed organization.
Education & Experience
BA/BS in Marketing, Business Management, or Computer Science. MBA strongly preferred
Background/interest in healthcare strongly preferred
5+ years relevant experience developing and implementing digital strategy
Strong and proven track record/performance in managing complex projects
Entrepreneur ï¿½ Ability to work independently, with limited supervision, to hunt for solutions to a variety of organizational, technology and industry challenges and drive innovation
Collaborative & Coachable - Confident with a commitment to ideas, but demonstrates self-awareness and empathy; a team player
Communicator ï¿½ Good listening skills and strong written and verbal communication ability
Organized ï¿½ Follows and evangelizes a process versus relying on individual brilliance
Authentic - Has deep integrity and holds personal and professional values consistent with Tenetï¿½s mission, vision and values
Primary Location: Dallas, Texas
Facility: 979-Dallas, Texas
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 1905015977
“Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.