The Manager of Data Platform Solutions is an important part of a team responsible for delivery, maintenance and support of data technology solutions that enable Fairview Health Services ability to deliver outstanding patient care, great patient experiences and efficient business processes. This leader will establish and maintain a formal discipline for the information management, data analytic platforms, data integration, and data interoperability domains, reporting to the Director of Data Technologies. This role is responsible for providing input into and delivering on solutions in partnership with the data analytics, database administration, enterprise architecture, data governance, business and clinical applications, technical operations, business operations, and clinical practice areas.
The Manager of Data Platform Solutions will provide leadership and advocate for all the analytics platforms and delivery capabilities including business intelligence, data visualization, advanced analytics, machine learning, embedded analytics, and data discovery competences across the M Health Fairview enterprise.
This role is part of the overall Fairview Data and Analytics function and will work in close partnership with the various leaders to build and enable an overall strategic plan to support the data and analytics vision of the organization.
Lead and oversee the analysis, selection, design, configuration, testing, implementation, and ongoing support for the data platform solutions in an environment of diverse platforms, software, hardware, technology, and tools.
Partner with Data Technology and Analytic teams to develop solutions that accelerate and enable our business intelligence, analytics, and machine learning portfolios.
Research, understand, educate, evangelize, and deploy leading healthcare industry technology practices and solutions while driving continuous improvements build for the future while improving existing capabilities.
Provide the vision and guidance needed to continuously improve the skills, processes, competencies, capabilities, and knowledge of the data platform solutions team and their associated service models.
Ability to lead a global, technical staff of internal resources and strategic partners. Previous experience working closely with external vendors to internalize capabilities and build competency of internal staff in data technologies.
Possess technical depth and breadth across emerging trends and methodologies in data analytics, data engineering, and data management.
Ability to manage multiple projects simultaneously with varying methodologies (Agile, Kanban, Waterfall) including project plans, resource plan, risk/issue management, and business value realization.
Deliver cost competitive service excellence with published KPIs/SLAs that are tied to business value.
Consolidate and streamline data solutions across the company, as well as identify new prospects and leading practices that will give the organization a competitive advantage.
Ensure the data platforms are scalable, extendable, flexible, and resilient enough to be able to support a wide range of data driven initiatives and customer groups.
Design, review, and build an environment of continuous improvement that enables self-service analytics capabilities.
Work in close partnership with the Data Analytics Leadership, Enterprise Architects, and other IT teams to ensure strategic priorities are being met, technical solutions are value-added and cost-effective, and stakeholder value proposition is realized.
Demonstrate excellent written and verbal communication skills including ability to tailor messages to a wide range of customer/team members from C level executives to technical architects.
Possessing an advanced understanding of the healthcare industry and technologies, including the electronic health record (Epic) and other various on-premise and cloud-oriented data platforms and applications is a plus.
Possessing experience in DevOps and management of Platforms as a Service is a plus.
Responsible for leading a team through overall planning, organizing, and execution of all Information System functions related to data and technology. This includes meeting organizational requirements, support of existing applications, as well creating new and innovative solutions.
Develop excellent understanding of data technologies and how data spans or interrelates with the specific orchestration requirements for individual areas of the business. Solutions should be developed to maximize the whole, while allowing for necessary variation;
Evaluate and monitor the flow of information across all levels of the organization to improve and re-tool existing systems or develop new data pipelines to meet programmatic needs, and troubleshoot any system-wide difficulties or problems with information systems;
Collaborate and make organizational recommendations as to the best possible data and software-based technology solutions to implement while maintaining high levels of data security;
Assess and cultivate long-term strategic goals for area of responsibility in conjunction with Director, department managers, customers, and other key stakeholders;
Work directly with Enterprise Architecture, Data Governance, and Information Security team(s) to develop and manage all data quality, data profiling, and transformation standards and information flow;
Develop and maintain an organization of high performing data technology analysts and developers through effective hiring, coaching and performance/talent management processes. Influence and implement a resource strategy based on business need, scope of work, cost, and skill requirements. Foster a collaborative, success-oriented team environment where resources are empowered and accountable.
Participate in the annual budget and financial planning process for assigned organization, technical assets and related projects. Participate in and bring subject matter expertise to the prioritization and planning of technology product solutions to meet and maximize the annual investment budget. Collaborate with involved teams across the business and with vendor partners to effectively and accurately estimate amount of work and resulting cost associated with project deliverables.
Ensure compliance with organizational standards, practices and methodologies. Participate in the continuous improvement of methodologies, practices and standards as required. Hold teams accountable for following and implementing Software Development Life Cycle (SDLC) methodology, ITIL, Lean IT and quality management framework for projects. Write and/or revise system design documentation and operations documentation to include providing required input into operation support manuals and user guides.
Ensure work adheres to standards and specifications (including peer reviews). Write and/or revise system design documentation and operations documentation to include providing required input into operation support manuals and user guides. Create and properly archive all project related documentation.
Ensure all changes are effectively unit tested prior to being released to the quality assurance team. Resolve all unit test issues in a timely manner. Assist the quality assurance team in identifying test cases and in creating/mining test data to enable a thorough test of all deliverables.
Evaluate, troubleshoot and lead root-cause analysis for production issues and system failures; determine corrective action and improvements to prevent recurrence. Provide implementation/production support as required.
Responsible for managing the interactions with suppliers of hardware, software, and service including identifying potential solutions, problem management, as well as helping with negotiations and contracts.
Monitor developments and emerging technology in the IT, data analysis, data integration and data management fields; recommend new data and technology solutions to meet changing needs; propose appropriate technology solutions and manage their implementation to meet current and prospective organizational needs.
Bachelors in Computer Science, Industrial Engineering, Software Engineering, Information Systems or combination of education and related work experience.
5+ years Healthcare IT leadership, preferably in information management, data integration, data technologies, data analytics, or DevOps.
3+ years of experience managing enterprise software development teams.
7+ years of technical solutions experience.
3+ years of experience with MS SQL Server and/or Oracle.
2+ years of experience supporting healthcare stakeholders and solutions for hospital operations, clinical, revenue cycle, or other relevant areas.
2+ year experience with MS SharePoint Platform.
Experience mentoring and/or managing by individual development planning and SMART goal setting.
Has in-depth functional expertise and broad knowledge of data domain and data types used within Healthcare landscape.
Experience developing and supporting a team through data integration solutions in a healthcare environment utilizing EDI protocols and standards to integrate multiple systems.
Prior experience implementing data programs, specifically data governance and stewardship.
Excellent communication skills. Able to communicate effectively with a range of stakeholders from senior leaders to engineers, and present to both technical and non-technical audiences.
Results-oriented with strong coaching, decision making, influencing, mentoring, negotiation, problem-solving and situational analysis skills.
Masters in Computer Science, Industrial Engineering, Software Engineering, Information Systems, Business Administration or combination of education and related work experience.
7+ years Healthcare IT leadership, preferably in information management, data integration, data technologies, data analytics, or DevOps.
5+ years of experience managing enterprise software development teams.
10+ years of technical solutions experience.
7+ years of experience with MS SQL Server and/or Oracle
Strong communication and interpersonal skills to relate well to all levels of users
Thrives in a fast-paced, collaborative environment, efficiently works under pressures, within deadlines or other time essential constraints.
Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization.
Strong work ethic and an ability to excel within a rapidly changing and growing organization.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, ...Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.