Location Address: 4200 Sun 'n Lake Boulevard Sebring, FL 33872
Top Reasons to Work at AdventHealth Heartland
Faith Based & Mission driven Facility
Largest Employer in the County
Surrounded by beautiful Lakes, Golf Courses and Floridaâ™s oldest State Park
Close knit community with a home town family feel
2 hours to just about any beach on either Coast
PRN (Mostly day shift on Fridays and 1 other day shift per week as needed) plus every other weekend and 2 holidays per year (if needed)
You Will Be Responsible For:
Ensures a positive experience for every interaction with patients and customers.
Develops rapport with physician office personnel.
Communicates with physicians to obtain laboratory order (script) corrections as needed.
Maintains an accurate focus on communication.
Works on medical necessity list from HIM to obtain valid billing codes.
Makes laboratory charge corrections.
Scans all non-patient physician orders for laboratory.
Maintains good communication with HIM and Revenue Management to ensure that laboratory; bills drop correctly and timely.
Manages outreach client folders to ensure current information is available.
Recommends accounts for write-off to director.
Maintains cleanliness in the work area.
Attends staff meetings.
Communicates, collects, reports accurate patient care data to appropriate members of the interdisciplinary team (Revenue Management, HIM, Director of Laboratory Services, Lab Non-Technical Compliance Coordinator)
Orders proficiency testing surveys.
Ensures same are received as scheduled and alerts supervisors/managers of all facilities.
Ensures that proficiencies are completed and submitted in appropriate timeframe.
Ensures that the evaluations of proficiencies are received and reviewed by supervisors, Director of Laboratory Services and Medical Director. Evaluations and outliers, if applicable are to be placed in appropriate manuals within 30 days of receipt.
Completes all procedures in accordance with hospital policies and procedures.
Assists with outpatient phlebotomy area when requested by answering the telephone, greeting patients, and placing orders in the laboratory information system.
If laboratory administrative assistant tasks are performed, the employee meets the principal duties and functions of the Laboratory Administrative Assistant position.
If phlebotomy is or lab assistance is performed, the employee meets the principal duties and functions of the Lab Assistant job description.
Checks email daily and responds to work-related requests in a timely manner.
Other duties as assigned
What You Will Need:
Minimum of a High School Diploma or Equivalent
Customer service experience
Medical Terminology training or experience
At least one (1) year experience in lab functions
This position will include Lab Assistant responsibilities
The Laboratory Charge Capture Analyst works monitors medical necessity lists to ensure valid billing codes, requests script clarifications from physicians and makes laboratory charge corrections to ensure appropriate billing.
Internal Number: 20025251
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.