Follows department and hospital procedures and policies
Follows infection control policies including the use of personal protective equipment
Follows laboratory department dress code.
Follows Joint Commission National Patient Safety Goals including handwashing, patient identification and labeling samples in the presence of the patient; follows patient/sample identification protocols to ensure accurate laboratory sample identification.
Answers telephone; provides customer support in a professional, courteous and timely manner
Interacts with patients and family members in a considerate manner to help reduce anxiety and stress; strives to provide a positive experience with each patient encounter through ICARE standards.
Explains procedures to patients and answers questions in a positive and professional manner; instructs patients in the proper collection of certain non-blood specimens, explaining procedures while providing written instruction and allowing the patient to âœteach backâ where needed
Is able to relate to patients AGE SPECIFICALLY, in a loving, kind, patient and respectful, and non-threatening way
Is able to perform 6 to 8 venous collections per hour, in an acceptable manner, from a mixed patient population
Notifies patientâ™s nurse and assistant nurse manager or nurse manager, or technologist of missed collections as soon as possible to avoid confusion and delays
Strives to provide rapid turnaround time for stat orders; sends samples to lab without delay
Performs chain of custody drug screen collections
Performs finger sticks and heel sticks
Properly collects blood cultures without contamination
Utilizes the computer to order tests, collect specimens, locates test results, and monitor pending
Monitors pending logs (and emergency department grease board in hospital facilities) regularly to provide rapid turnaround time
Prepares specimens for send-outs to reference laboratories; uses centrifuge and prepares aliquots using at least 2 patient identifiers for positive patient identification
Provides hand-off communication regarding pending lab draws and documents communication
Communicates with and responds appropriately to instruction from nurse manager, assistant nurse managers, and nurses.
Checks company email daily and responds to work-related requests in a timely manner
Uses phone, computer and internet for work-related purposes only
Assists other team members in the unit assigned during slow periods
Adheres to scheduled break times; clocks in and out for meal breaks
Maintains a clean work area; keeps supplies stocked
Works in an organized, efficient, and careful manner
Distributes and faxes reports as needed.
Other duties as assigned
What You Will Need:
Minimum of a High School Diploma or Equivalent
Previous laboratory experience or completion of a phlebotomy training program
The phlebotomist performs venous and capillary blood specimen collection for medical laboratory testing using established safety practices in a skillful and accurate manner. The phlebotomist instructs patients in the proper collection of certain non-blood specimens, explaining procedures while providing written instruction and allowing the patient to âœteach backâ where needed. The phlebotomist exhibits professionalism and actively participates in outstanding customer service, creating an atmosphere of trust and confidence. A phlebotomist must work well under pressure and be sensitive to the confidentiality of protected health information. The position requires exercise of judgment under general supervision. The in-patient Phlebotomist shall report to the Clinical Education Manager.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.