A Recruitment/Relocation Incentive may be authorized for a Highly Qualified Individual. This vacancy will remain open until filled. The first cut-off date is 11/6/2020. Additional applications will be referred as needed. The Quality Management Technologist provides authoritative consultative services to management at all levels of the organization as it applies to quality management in a clinical laboratory setting. These assignments require specialized training and experience. Employees must have advanced knowledge of specialized and complex subject matter extending beyond the duties of test performance. They have wide latitude for exercising independent judgment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time. Duties/Tasks - Serves as a recognized expert and provides authoritative consultative services to management at all levels of the organization. - Creates and applies reengineering and continuous performance improvement initiatives, both within the laboratory and/or the organization. - Maintains a laboratory performance improvement program and ensures monitoring of components and customer feedback to: Implement effective processes and system controls to ensure the highest possible product quality, service quality, and patient safety. Detect and prevent errors in laboratory practice. Reduce process variations that can cause errors. Improve efficiency of processes without sacrificing quality or safety. Comply with all applicable laws, regulations, policies, precedents, and accreditation requirements. - Monitors and helps maintain laboratory readiness for accreditation by performing regulatory review and internal assessments. - Identifies, defines, and resolves issues associated with complex aspects of the collected data. - Provides authoritative representation and interaction with management officials, test reagent and instrumentation manufacturers, and with organizations involved in inter-laboratory quality assurance and proficiency testing. - Applies concepts of quality design that are consistent with current or future series of standards for quality management, such as ISO 9000. Work Schedule: 8:00am to 4:30pm Monday thru Friday Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.