The VISN 10 Clinical Resource Hub is recruiting for a Health Technician (Telehealth Clinical), GS-7 (Advanced). The Health Technician (Telehealth Clinical), GS-7 (Advanced) will function under the Clinical Resource Hub. - Coordinating, installing, maintaining and managing the inventory of telehealth technologies including hardware and software with assistance of Biomed and IT; - Providing established standardized competency-based training, guidance and information on the use of advanced telehealth technologies to patients, staff, and providers; - Providing established standardized competency-based training for telehealth technology, facilitating interactive simulations for clinical staff participating in telehealth programs; - Participating in performance improvement activities aimed at improving the efficiency of the patient telehealth processes; - Developing reporting procedures, sampling techniques and measurements at various points in the telehealth processes to identify/analyze inherent weaknesses in work and procedures; - Coordinating spoke site set up and monitoring of workload capture and issues for assigned patient and provider clinics including telehealth resource-based scheduling; - Supporting designated complex telehealth programs that require advanced technical skillsets. Work Schedule: Monday-Friday. 8:00 am - 4:30 pm or 07:30am - 04:00pm depending on spoke site needs Financial Disclosure Report: Not required
Internal Number: 598834600
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.