The incumbent provides clinical and administrative support to the chiropractic clinic under the supervision of a licensed chiropractor. They are a high-profile front-line employee who regularly interacts with Veterans and their families as well as employees from other medical center departments and service lines. Initiates intake of new patients into the clinic by taking and recording vital signs, assembling anew patient record with all appropriate forms and assisting patients in completion of questionnaires and other documentation as requested by the treating chiropractor. With direction from the chiropractor, provides treatments/procedures to include ultrasound, electrical stimulation, heat, cold, hydrotherapy, and other procedures in patient treatment as appropriate. Documents treatments in the patient record. Reports any unusual reaction to treatment immediately to the chiropractor. With the chiropractor's direction, can assist in providing basic information on nutrition, ergonomics, proper posture, and exercise. Keeps the chiropractor apprised of patient progress and any changes in health status. Recognizes and responds to emergencies according to prescribed emergency measures. Initiates Basic Life Support on adults. Immediately reports hazardous or malfunctioning equipment to the chiropractor. Ensures adequate supply of hot packs, ice packs, towels,ultrasound gel, proper levels of water in the hydro-collator, table paper, brochures, and other supplies in the treatment rooms and supply room. Orders supplies as necessary to maintain prescribed quantities. Exchanges linen daily and stores clean, folded linen IAW Joint Commission and infection control policies. Coordinates and communicates with other clinic and clinic staff as needed to ensure proper coordination of care. Ensures reception area is manned by scheduling breaks and other clinic duties accordingly. Escorts patients to treatment rooms and coordinates patient flow to ensure patients are not waiting for appointments or instructions. Prepares requisitions for new and replacement chiropractic equipment. Coordinates with various vendors to set up training for new equipment and assists in the training process as needed. Explains instructions to be observed to the patient prior to appointment for chiropractic care. At the chiropractor's request, refers patient to other clinics or specialty areas as required. Prepares the patient to receive clinical care from the Chiropractor. Monitors vital signs and physiological changes in patients before and after Chiropractic treatment. Charts the veteran's physical and emotional progress using designated charting techniques. Documents patient's complaints, symptoms, past and present systemic illnesses in CPRS. Assists other patients and/or family members in the clinic and provides emotional support. Work Schedule: Mon-Fri, 8:00am to 4:30pm Position Description Title/PD#: Health Technician PD#(s): 90433-T Physical Requirements: The work involves various physical demands requiring the incumbent to be versatile in the many functions performed. The demands may be unpredictable requiring the incumbent to adjust accordingly. Some work is sedentary and is performed at a desk with intermittent standing, walking, bending, lifting, stooping, and stretching. When providing patient care, the incumbent must practice good body mechanics to prevent injury to self and others. The physical demands of the position involve standard office requirements such as using the telephone, working with written documents and files, writing, etc. Some walking, standing, bending, carrying of light items such as books, files, papers, etc., and pushing of carts may be involved. Considerable walking between various buildings of the facility is required and occasional off-station activities may be required.
Internal Number: 599298200
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.