The Health Technician (Hearing) will serve in a developmental assignment in Auburn, CA, which is designed to provide the knowledge, skills, abilities, and experience to perform the full range of routine and non-routine assignments with a high level of independence. The supervisor or designee and the incumbent will jointly establish specific goals, objectives, and projects. The incumbent will organize work to achieve approved goals. The incumbent will initially perform the less difficult work characterized by detailed instruction on assignment. As knowledge and skill increase, the incumbent will perform progressively more difficult assignments. Major duties and responsibilities include but are not limited to the following: Receive and direct patients; answer routine inquiries from patients. Determine nature of hearing aid inquiry and respond to administrative questions; assists patients, visitors, and others requesting information. Collect basic data for regular and one-time reports. Skill in the use of tools and equipment used for basic hearing aid repairs. Complete administrative tasks; manage office supplies, hearing aid inventory, electronic ordering, and verify orders upon arrival to ensure components are present and working correctly. Provides basic hearing aid information for patients and caregivers. Document all interactions in medical records. Responsible for management of infection control, patient safety, and clinical supplies for the audiology clinic. Maintains clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic. Knowledge and skill in the setup, cleaning, and routine maintenance of selected clinical instrumentation. Ensure all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. Work Schedule: Monday to Friday, 8:00 a.m. - 4:30 p.m. Position Description Title/PD#: Health Technician (Hearing)/PD612-01117-O and PD612-01116-O
Internal Number: 599738900
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.