Hours are Monday through Friday from 7:00am to 3:30pm. No scheduled weekends or holidays, but expected to help cover any openings in the schedule (sick calls, PTO or short staff) including days, evening, nights, weekends and holidays. Any shifts worked outside of scheduled hours are elidgible for bonus pay, shift differential and/or overtime. The lead laboratory care technician is expected to help with daily tasks within the lab including morning rounds, outpatient draws, specimen processing, newborn screen collection, training of new staff, managing supplies, and assigning duties to current staff members.
Working with diverse populations within a healthcare environment, the Lead Laboratory Care Technician plays an important role in providing quality, proficient and professional services in keeping with Fairview Values as they interact with our patients, families and co-workers. The Lead LCT performs laboratory specimen collection at various Fairview or outreach locations, as well as, provides for safe and secure specimen handling and point of care testing. Responsible for accurately entering orders and collection information into the Laboratory Information System and associated subsystems; monitoring computer logs for incomplete work; scheduling tests/procedures and providing results in LIS/HIS and over the phone, the Lead LCT's attention to detail and accuracy are the foundation for our providing quality laboratory services. Working as an individual or team member, the Lead LCT continuously works towards providing quality service improvement and optimum support to the department and team members in achieving Fairview's goals.
The lead assignment coordinates the daily work flow and solves issues which need resolution within a department, in a peer to peer relationship and as a liaison with leadership. The focus is to strengthen and enhance the work climate and work flow. The lead has a high level of technical expertise and displays role model competency in knowledge, communication and experience while acting as the primary peer resource.
Follows established guidelines to obtain specimens and perform procedures.
Obtains blood specimens for all identified patient populations.
Performs phlebotomy at various sites and communicates special handling needs of the specimen.
Uses appropriate communications skills to meet patient/family and other customer needs.
Demonstrates proficiency with point care testing.
May perform EKGs.
May train others in phlebotomy skills.
Ensures specimens are acceptable for testing including properly identified.
Processes specimens prior to testing or sending to reference labs.
Performs daily quality control, troubleshooting and equipment maintenance.
Monitors inventory, ordering and restocking supplies.
Prioritizes work to achieve optimal patient outcomes.
Prioritizes assigned work.
Transports blood and body fluid under proper conditions and in a timely and safe manner.
Seeks assistance appropriately for problem or unusual situations.
Accurately enters order and collection information into LIS and subsystems.
Monitors computer logs for incomplete work.
Provides results in LIS/HIS and reports over the phone.
Acquires additional computer skills as appropriate to the work area.
Supports and adheres to laboratory quality assurance program.
Maintains a safe work environment.
Adheres to safety protocols.
Follows infection control guidelines.
Responds appropriately to emergent situations.
Lead duties; work Flow Accountabilities may include:
Training and Orientation
Coordination of daily work flow
Other duties as assigned
A specific lead assignment for a role is designated and subject to change or modification as deemed by business and department needs. This not a supervisory or management role.
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
Fosters a culture of improvement, efficiency and innovative thinking.
Performs other duties as assigned
Additional duties :
Pick up weekends and/or overnights as needed
Assisting with inventory of laboratory supplies
Filling out maintenance logs and assisting with required tasks/inspections
Filling in for minor Technical Supervisor duties during vacations/sick days
Assisting other LCTs where help is needed during shifts
Cover for breaks
High school diploma/GED and completion of a formal phlebotomy education program with didactic and clinical components; completion of an accredited Phlebotomy School/Course (an original transcript or certification of completion must be provided at the time of the interview).
or high school diploma/GED and completion of one year of full time clinical phlebotomy and laboratory experience;
or enrollment in final year of MLT or MLS program.
Two years of experience in a phlebotomy role
Successful candidates must be able to provide evidence of the following: successful customer service background within a diverse cultural setting
Initial or proof of existing phlebotomy certification and receipt of ASCP, ACA, AMT, certification upon hire: enrollment in the final year of a MLS or MLT program; or eligibility for American Society of Clinical Pathologists (ASCP), American Certification Agency (ACA), American Medical Technologists (AMT). Certification must be maintained at the expense of the employee and is required for continued employment.
As of 12/31/2019, Lead LCTs will be grandfathered and the certification will not be required. The certification requirement begins 1/1/2020.
Lead LCT staff hired prior to Jan 1, 2012 who already hold certification as a phlebotomist with ASCP, ACA, AMT, NCCT, or NHA will not be required to maintain (renew) their certification; however, it is strongly recommended.
Previous experience as a Lead in an formal or informal capacity
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.