This is considered the full performance level for non-supervisory positions. At this level performs, evaluates, interprets, correlates, and validates the accuracy of laboratory procedures and results. Testing procedures are performed on a variety of biological specimens and/or environmental samples using manual or automated techniques, and require a broad exercise of independent judgment and responsibility with minimal technical supervision. The work performed is in a variety of laboratory disciplines, such as chemistry, toxicology, coagulation, hematology, immunology, immunohematology (blood banking), urinalysis, and limited microbiology. Such positions include requirements to monitor quality control systems and quality improvement measures; collaborate in the diagnosis and treatment of patients; and provide education for laboratory, other healthcare professionals including students, and others in the medical center setting including the public. - Evaluates and solves problems related to collection and processing of biological specimens for analysis taking into account physiologic processes and requirements. - Maintains and documents the optimal functioning of laboratory equipment. Uses, calibrates, identifies malfunctions, repairs, and performs preventive maintenance of laboratory equipment. Diagnoses deviations in test performance due to instrument malfunction. - Performs and documents quality control and quality improvement activities (including critical callback communications) and corrective actions related to test performance using statistical principles and theories of performance improvement. - Adheres to practices and regulations governing biosafety and biosecurity in the workplace. - Identifies discrepancies, solves problems, and presents solutions. - Answers inquiries regarding test results, methodology, test specificity, test sensitivity, and specific factors, which influence test results. Interprets results and identifies situations for repeat testing or recollection. - Assists in the process of evaluation and implementation of new techniques and procedures in the laboratory in terms of equipment, method comparison, and establishment of reference intervals using statistical methods and theoretical knowledge. - Incorporates principles of educational methodology in the instruction and training of new employees and students and in the laboratory's in-service/continuing education program. - Communicates effectively and courteously while working as a healthcare team member. Provides excellent service as defined by the customer (peers, healthcare providers, patients, and others). - Organizes work and sets priorities to meet deadlines to meet departmental policies related to testing turnaround times. Work Schedule: 4:00pm -12:00 midnight Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.