*This is an open continuous announcement. Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available. Applications will remain on file until March 8, 2022.* The Health Technician is part of the Nursing Service, Ambulatory Care department at VA Palo Alto Health Care System. The health technician provides clinical, programmatic, technical, and clerical support in an interdisciplinary outpatient clinic setting, under the supervision of the Nurse Manager and in collaboration with medical providers, to improve clinic efficiency and quality of care. Major Duties include: Interview patients and completes basic health screening clinical reminders; Collects patient data specific to needs including vital signs, pain level, weight, height, and observation of overall condition; Assists with diagnostic and therapeutic procedures and exams by preparing patients, ensuring privacy; Organizes patient care activities and makes adjustments as patient care priorities change; Demonstrate competency in; performing BLS; Recognizes the need for, and assists with emergency measures, including CPR. Takes appropriate action in response to patient emergency situations; Participates in the daily communication with the Patient aligned care team to receive information and direction of delegated duties; Accepts phone calls and elicits administrative and clinical information from callers through utilization of interviewing skills and a sound ambulatory-care knowledge base; Reviews patient records to assure that the patient has x-rays and other critical tests completed and any medications due; Performs a variety of specified diagnostic tests and treatments; Collects, labels, and transports patient specimens, including Glucometer testing, stool guaiac, and urine specimens; Performs quality control checks on Glucometer; Resolves most routine problems occurring daily in Clinic area if Ambulatory Care Nurse Manager is unavailable to provide guidance. Work Schedule: Monday - Friday, 8:00am - 4:30pm Position Description Title/PD#: Health Technician/PD07043A Physical Requirements: Good hearing and visual acuity are required. The work involves standing long hours, walking, bending, and reaching on a routine basis. The work requires the incumbent be mobile throughout the Medical Center as needed, involving standing, walking, bending, pushing, and lifting (moderate to heavy). The incumbent must be capable of prolonged standing/walking and be physically capable of pushing equipment, and escorting patients that may be in wheelchairs and/or gurneys. Travel to other clinics may be required. Work Environment: Work will be performed in a busy Clinic environment subjecting the incumbent to risks associated with a hospital setting. Work is performed in an environment involving exposure to infection, hazardous materials, contagious diseases, and requires normal safety precautions. Work areas are noisy with regular and recurring turbulence and unpredictable conditions generated by patients. The employee is potentially subject to physical and verbal abuse from patients and is required to follow assaultive policy and procedures. It will be necessary for the incumbent to wear uniform-like attire, observe standard precautions, and observe normal safety precautions.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.