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Position Summary: The IT Enterprise Operations III position is an advanced-level technical position. This position provides technical analysis, installation, maintenance, and modification of the environments supporting Windows servers. Determines Microsoft Windows operating system software architecture ensuring hardware/software compatibility for the server environment and is responsible for evaluating new operation system software products. Participates in installations, tests, and implementations of system hardware, software, manufacturers maintenance releases and utilities. Analyzes system performance to ensure it is meeting availability and performance objectives. Assists team personnel in resolution of hardware, operating systems, and application software problems. Develops documentation on system specifications and operating instructions. Experience with one or more of the following is desired: Citrix application delivery (StoreFront); Epic MyChart -- Epic Certified System Administrator (ECSA); PowerShell scripting; Active Directory and/or Azure Active Directory; Microsoft 365 (M365) email flow, connectors, hybrid administration and mailbox maintenance; VMware server deployment and maintenance; Embotics/SnowCommander orchestration; RightFax system administration; and/or legacy server isolation and mitigation.
Minimum Requirements: Five - seven (5 - 7) years experience in Windows server operations, implementing, operating, maintaining or using (as a super user) systems in an Information Technology or health care setting. Previous installation experience with healthcare systems, databases, and interfaces in hospitals and/or clinic settings or with a healthcare system vendor preferred. Specific recent relevant Information Technology or healthcare experience may be substituted for education.
Education/Licenses/Certifications: Bachelors degree in business, healthcare, or Information Technology preferred. Technical certification (MCSE, Network+, A+, Security+, etc.) required. Current Washington State Drivers License; and proof of a safe driving record (which meets established MHS Standards) obtained by a motor vehicle report from the appropriate state. Experience with one or more of the following is desired: Citrix application delivery (StoreFront); Epic MyChart -- Epic Certified System Administrator (ECSA); PowerShell scripting; Active Directory and/or Azure Active Directory; Microsoft 365 (M365) email flow, connectors, hybrid administration and mailbox maintenance; VMware server deployment and maintenance; Embotics/SnowCommander orchestration; RightFax system administration; and/or legacy server isolation and mitigation.
Position Type: Full-Time Regular Full Time Employee: YesPrimary Shift: Day Work Schedule: Day
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.