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Patient Service Representative II
DescriptionSUBFUNCTION DEFINITION: This position will be handling patient referrals. They will be processing between 50-100 a day and entering those into the Electronic Medical Records system (EPIC). Heavy data entry and attention to detail. Limited phone work, between 10-20 incoming/outgoing calls a daySHIFT: M-F 9am 530pmLocation: REMOTE, but must be in the Cincinnati area.REPRESENTATIVE RESPONSIBILITIES???Customer ServiceProvides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures.


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