You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

Day shift, full time, schedule can be start anytime between 7-9 and end between 4 and 6
FTE: _, Shift: _, Schedule: _

Position Summary

Responsibilities

• You will create and maintain individual event review documentation and aggregate data about events involving patient harm or risks to patient safety to support on-going clinical risk management/mitigation and quality improvement initiatives
• You will implement effective strategies to mitigate events associated with patient harm or to prevent patient harm by prospective consultation
• You will ensure compliance with federal and state laws related to clinical adverse events including TJC, DOH, CMS and FDA requirements
• You will collaborate in the review or conduct a review of events involving patient harm under the direction of the Quality Safety & Steering Committee (QSSC) or Clinical Risk & Safety Committee (CRSC) to identify quality improvement opportunities as part of the MHS quality assurance program. Identify potential professional liability exposures and report to the QSSC or CRSC
• You will design and implement educational programs on risk reduction measures and patient safety
• You will work with Legal Services to identify remedial measures needed following an adverse event that result in a lawsuit or claim

Requirements

• Bachelor’s degree
• Master's Degree in MPH, MBA, MPA, Nursing, and/or a Juris Doctorate degree preferred
• Risk Management credentials, such as the Associate in Risk Management (ARM) or certificate program in Healthcare Risk Management (CPHRM) are preferred; or obtained within 1 year of hire
• Two to three (2-3) years of experience managing professional liability events in a health care risk management setting and/or professional liability claims experience is preferred
• Two to three (2-3) years of experience as a clinician and/or equivalent work experience in a health care setting is preferred
• Minimum two (2) years of experience working with the public to resolve disputes or equivalent work experience is preferred
• Two to three (2-3) years of experience developing and using databases to report information is preferred
• Two to three (2-3) years of experience in risk management or the like discipline
• Consideration may be given to internal candidates not meeting the minimum qualifications

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Mission-driven: Partnering for healing and a healthy future
• Market Leadership: Washington's largest community-based, locally governed health system
• Technology: "Most Wired" healthcare system 10 years in a row
• Employee-centric: Named Forbes "America's Best Employers by State" in 2021
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountain, and forest at every turn

Pay and Benefit Expectations

Associated benefit information can be viewed here.

Position Type: Full time - Regular
Primary Shift: Day
Work Schedule: Day

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About MultiCare Health System

MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

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