Job DescriptionUnder the guidance and general supervision of the Assistant Director, the laboratory liaison develops and maintains relationships between the Medical Center Patient Care Areas (PCAs), Outpatient Clinics, and the Laboratories of Pathology. Promotes the image and services of the clinical laboratory at hospital-wide and inter-departmental functions, and serves as a technical resource to both the PCAs and the laboratory staff. Develops and maintains system for tracking complaints and resolutions, and identifies trends and viable solutions to existing and potential issues. Responsible for providing in-service, communication, and educational materials to clients, staff and interested parties.Principal