Penn State Health - Holy Spirit Medical Center

Location: US:PA: Camp Hill
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 4:30p
Recruiter Contact: Trevor Smith at tsmith46@pennstatehealth.psu.edu

SUMMARY OF POSITION:

The Laboratory Support Services Manager is responsible for overseeing both pre-analytical and post-analytical processes, including inpatient, outpatient, and mobile phlebotomy services, as well as the management of laboratory outpatient locations, specimen receiving and processing, client services, and the courier service team. This role involves administering and evaluating procedures, regulatory compliance, equipment, and staff performance. The manager must possess expertise in laboratory techniques, instrumentation, and personnel management, while ensuring the delivery of high-quality laboratory services to third-party facilities in line with contractual agreements. The manager may occasionally be required to visit outreach locations to engage with staff, assess operations, address any challenges, and ensure alignment with organizational goals and quality standards. These visits help maintain strong communication with remote teams, facilitate problem-solving, and ensure consistent service delivery across all locations.

MINIMUM QUALIFICATION(S):

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related programs.
• Minimum six (6) years clinical laboratory experience

PREFERRED QUALIFICATION(S):

• Master's degree and previous lab leadership experience.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH HOLY SPIRIT MEDICAL CENTER?

Penn State Health Holy Spirit Medical Center brings acute inpatient medical services to the greater Harrisburg region with outpatient and inpatient locations in Cumberland, Dauphin, Perry, and Northern York counties. The facility features 281 beds, a four-story Ortenzio Heart Center, and around-the-clock complex critical care for those suffering from life-threatening injuries.

YOU TAKE CARE OF THEM. WE?LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence ? that?s Penn State Health. But what makes our healthcare award-winning? That?s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. 

About Penn State Health

At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.

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