Required:

• Knowledge of ophthalmic medical terminology, basic ocular anatomy, basic ocular physiology, basic ocular pharmacology, common diseases of the eye.
• Knowledge in basic ophthalmic treatments, medical emergencies, and other various ophthalmic clinical protocols.
• Knowledge of basic diagnostic ophthalmic medications used in clinic.
• Knowledge of ophthalmic instruments and their corresponding sterilization / high level disinfection techniques.
• Ability to adapt between multispecialty services.
• Ability to be flexible with requests from physicians, managers, and staff.
• Ability to organize workload, prioritize duties & tasks, with attention to time sensitive items & crucial deadlines to maximize clinic efficiency.
• Excellent interpersonal skills to interact effectively, while maintaining comfortable and cooperative working relationships with physicians, patients, and peers.
• Ability to work under pressure in a busy clinic.
• Ability to work as a team member in a busy ophthalmic setting.
• Ability to work independently with initiative to work on a self-directed basis, with limited supervision at times.
• Ability to follow through on tasks to completion.
• Ability to type with speed and accuracy.
• Ability to convey information concisely, clearly, edit, and proofread to ensure grammatically correct and factual correspondence.
• Ability to assess clinical information and determine when to get assistance to help avoid conflicts or discrepancies.
• Strong communication skills.
• Responsible and detailed-oriented.
• Display a pleasant, caring, and compassionate personality.
• Maintain composure and a calm demeanor at all times.
• Knowledge of operating and maintaining ophthalmic equipment and patient testing devices.
• Able to use Email, Microsoft Word, Microsoft Excel.
• Maintain any necessary certifications needed for patient care, including but not limited to research certifications and or any other ophthalmic related trainings, classes, or required programs.

Preferred:

• Certified Ophthalmic Assistant (COA) or minimum of 3+ years of experience working in the ophthalmic setting with patients and ophthalmic imaging devices.
• Fluorescein angiography, UBM, Bscan, Konan, Keratometry, and other specialty imaging.
• Certifications in Imaging.
• ERG experience.
• Multilingual
• Prior back-office coordination helpful.
• Experience with electronic health records (EHR, EMR, Epic).
• Experience with Care Connect.
• Exposure to research  imaging.