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Configuration Manager IT
Job SummaryThe IT Configuration Manager will be responsible for implementing, configuring, and maintaining all Service Now Configuration Management Database processes, work instructions and activities. Provides ownership of the Service Now CMDB and works closely with customers to define and implement all mechanisms needed to ensure full control of the configuration items. Maintain precise documentation and accurate usage of the CMDB. As part of the management of the CMDB, the Configuration Manager will ensure compliance with regulatory requirements and will work closely with other ITSM process owners to promote close alignment and integration with Change Management, Incident Management, Problem Management, and Release Management.Job DutiesImplements best pract
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